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Frequently Asked Questions

Got questions? We've got answers


How does DEACON subscription work?
How do I renew my DEACON Subscription?
How do I cancel my subscription?

GS3 Ball

What is the GS3 Ball?
How does the GS3 Ball Work?
How to purchase the GS3 Ball Bundle?
What is included in the GS3 Ball Bundle?
Can I purchase additional GS3 Balls?
Do I need DEACON for the GS3 Ball to work?
I am already a DEACON subscriber; can I purchase a GS3 Ball?
Is an internet connection required to use the GS3 Ball?

Account management

Do I need to create an account to purchase?
How can I pay for Green Section products?

Return & refund

How do I request a refund?