Frequently Asked Questions

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GS3 Ball + CCS Visits

How do CCS visits & Green Section tools work together?

DEACON

How does DEACON subscription work?
How do I renew my DEACON Subscription?
How do I cancel my subscription?

GS3 Ball

What is the GS3 Ball?
How does the GS3 Ball Work?
How to purchase the GS3 Ball Bundle?
What is included in the GS3 Ball Bundle?
Can I purchase additional GS3 Balls?
Do I need DEACON for the GS3 Ball to work?
I am already a DEACON subscriber; can I purchase a GS3 Ball?
Is an internet connection required to use the GS3 Ball?

USGA Moisture Meter

What is the USGA Moisture Meter?
How do I purchase a USGA Moisture Meter?
What is included in the USGA Moisture Meter bundle?
Can I purchase more than 1 USGA Moisture Meter?
Do I need to subscribe to DEACON for the USGA Moisture Meter to work?
I am already a DEACON subscriber; can I purchase a USGA Moisture Meter?
Is an internet connection required to use the USGA Moisture Meter?
Am I able to compare my GS3 and DEACON data with my USGA Moisture Meter data?
What is CDX Technology?
Who is METER Group and how are they involved with this product?

Account management

Do I need to create an account to purchase?
How can I pay for Green Section products?

Return & refund

How do I request a refund?